Why Softhost
The internet you
deserve, finally.
No contracts that trap you. No throttling when you need it most. No support bots that waste your time. Just fast, reliable internet from people who actually care.
See Our PlansThe Softhost difference
Six reasons to make the switch.
We built Softhost around the things South Africans actually care about — speed, honesty, and support that shows up.
Blazing Fast Speeds
From 25Mbps right up to 1Gbps. Whether you're streaming, gaming, working from home, or running a business — we have a speed that fits.
Honest, Transparent Pricing
What you see is what you pay. No hidden fees, no sneaky price increases after month three, no fine print that catches you off guard.
Real Human Support
Chat to an actual person on WhatsApp — no call centres, no bots, no being put on hold for 45 minutes. We respond fast because your time matters.
99.9% Uptime Guarantee
We back our network with a serious uptime guarantee. Because an ISP that goes down when you need it most isn't really an ISP.
Multiple FNO Networks
We work with all the major fibre network operators across South Africa — so wherever you live, we can most likely connect you.
Everything Under One Roof
Fibre, LTE, web hosting, domains, VoIP, VPS — manage everything from a single account. No juggling five different providers.
Support that actually helps
We answer. Every time.
Most ISPs make support a last resort. We made it our front door. Chat to us on WhatsApp during support hours and get a real answer from a real person.
WhatsApp support — no call centre
Skip the hold music. Message us like you'd message a friend and get sorted quickly.
Extended support hours
Mon–Fri 7am–8pm, weekends and public holidays 8am–6pm. We're there when others aren't.
Knowledge base & self-service
Prefer to sort it yourself? Our KB has guides for everything — router setup, billing, account management.
Our network
Nationwide coverage, multiple FNOs.
We're not locked into a single fibre network operator. That means better coverage, more competitive pricing, and faster installation across South Africa.
Our promise
What you can always count on.
No throttling. Ever.
Your speed is your speed — all day, every day. We don't slow you down at peak hours or cap you when it suits us.
No lock-in contracts.
Month-to-month on most plans. We keep your business by being good at what we do — not by trapping you in a contract.
Price transparency.
The price on the page is the price you pay. No activation surprises, no router rental add-ons buried in the fine print.
Ready to make the switch?
Join thousands of South Africans who've already moved to an ISP that actually delivers. Check coverage at your address and get connected.
Check My Coverage