Softhost
Knowledge Base Wireless & LTE Upgrading Your Wireless Plan
📂 Wireless & LTE

Upgrading Your Wireless Plan

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How to Upgrade Your Wireless or LTE Plan

Softhost makes it easy to upgrade your wireless or LTE plan as your data needs grow.

Option 1 – Upgrade via Client Area

Log in to my.softhost.co.za → My Services → select your wireless service → click Upgrade/Downgrade.

Option 2 – Contact Support

Open a support ticket and our team will process the upgrade within 1 business day.

What Happens After Upgrade?

  • New data allocation activates immediately or at next billing cycle.
  • You will receive a confirmation email with updated plan details.
  • Billing is pro-rated for mid-cycle upgrades.

Need Help?

Contact us at my.softhost.co.za/support.