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Getting Started with Email

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Getting Started with Softhost Email

This guide helps you set up your business email hosted with Softhost.

Step 1 – Create Your Mailbox

Log in to my.softhost.co.za, go to your hosting service, and create a new email account under Email Accounts.

Step 2 – Configure DNS

Ensure your domain MX records point to Softhost mail servers. These are provided in your welcome email and in the client area.

Step 3 – Access Your Email

  • Webmail: webmail.softkings.co.za
  • Email client (Outlook/Thunderbird): Use IMAP settings from your welcome email
  • Mobile: Add account using IMAP on iOS or Android

Need Help?

Open a ticket at my.softhost.co.za/support.