Softhost
VoIP Essential

A business phone line that costs less than your coffee habit.

One VoIP line, 1,000 included minutes, HD voice and free installation. Built for freelancers and growing startups.

Monthly from
R499/month
  • Free installation
  • No lock-in, cancel on 30 days' notice
  • Keep your existing number
1,000Included minutes
HDVoice quality
FreeInstallation
24/7SA-based support

One plan. Everything switched on from day one.

No add-ons to unlock and no setup fee.

VoIP Essential

The complete starter package for a single user.

R499/month
Free installation, no lock-in
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What's included

  • Free Installation — our team configures your VoIP line remotely at no charge
  • 1 VoIP Line — your dedicated South African phone number
  • 1,000 Included Minutes — local & national calls monthly
  • 1 Concurrent Outbound Call — make one call at a time
  • 2 Concurrent Inbound Calls — receive two simultaneous calls
  • HD Voice Quality — wideband audio for crystal-clear calls
  • Caller ID — display your business number on outbound calls
  • Call Forwarding — forward to any SA mobile or landline
  • Voicemail to Email — missed calls delivered to your inbox
  • Number Porting Available — keep your existing number
  • South African Support — real humans, no call centres abroad
Need more? VoIP Business3 VoIP Lines · 2,000 Minutes/mo R699/mo Need more? SIP Trunk Enterprise8 SIP Channels · Unlimited Local & National R1,999/mo

Everything a small business needs to sound professional.

No PBX hardware, no complexity. Plug in, configure your SIP device, and start taking calls.

1 VoIP Line

One dedicated VoIP line — your own South African number, portable and always on.

1,000 Minutes Included

Call SA landlines and mobiles. Unused minutes don't carry over, but you rarely need more at this tier.

HD Voice Quality

Wideband audio delivers crystal-clear call quality, miles ahead of traditional PSTN lines.

Voicemail to Email

Missed calls are recorded and delivered to your inbox as audio attachments. Never miss a lead.

Call Forwarding

Forward calls to any SA mobile or landline when you're out of office. Stay reachable, always.

Number Porting

Keep your existing business number. We handle the porting — zero downtime, zero hassle.

Common questions about VoIP Essential

Can't find your answer here? Our support team is available 24/7.

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Do I need special hardware to use VoIP Essential?
No specialised hardware is required. You can use any SIP-compatible IP desk phone, or a softphone app on your computer or smartphone. We can recommend compatible devices if needed.
What happens when I exceed 1,000 minutes?
Additional minutes are billed at our standard per-minute rate. You'll receive a notification as you approach your limit so there are no surprises.
Can I keep my existing phone number?
Yes — number porting is included. The process typically takes 5–10 business days. Your existing number stays active throughout, so there's zero downtime.
Is there a contract or lock-in period?
No lock-in. VoIP Essential is month-to-month. Cancel any time with 30 days' notice, no penalties.
What internet speed do I need for VoIP?
Each VoIP call uses roughly 100kbps. A standard broadband or fibre connection is more than sufficient. We recommend at least 2 Mbps for reliable HD call quality.
How does voicemail to email work?
When a caller leaves a voicemail, the recording is automatically emailed to you as an MP3 attachment. You can listen from any device without needing to dial in.